Privacy Policy

 

Patient Details and Data Protection

Thank you for taking the time to read our privacy policy. Within the clinic environment patient privacy and confidentiality is of utmost importance. The Llandaff Clinic uses a computer and manual system to store your personal details. This information is completely secure and is stored in accordance with the Data Protection Act 1998. No information is released to any third party (such as your GP) without your written consent with the following exceptions:

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

The Llandaff Clinic is listed on the Data Protection Register.

 

The Llandaff Clinic - Website Privacy Policy

This privacy policy sets out how The Llandaff Clinic uses and protects any information that you give The Llandaff Clinic when you use this website.

The Llandaff Clinic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Llandaff Clinic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2012.

 

What we collect

We may collect the following information:

  • Name
  • Job title
  • Contact information including email address and telephone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
 
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customise the website according to your interests
 
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 
How we use cookies

Cookies are small files which are stored on your computer. They are designed to hold a modest amount of data specific to your website visit on our site. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 
Measuring website usage – Google Analytics

This website utilises Google Analytics, which uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of this website domain, and the data cannot be altered or retrieved by any service on another domain.

If you would like to know exactly what cookies are being used by Google Analytics and how they operate, or if you would like to find out more about the EU Cookie Law, you can do so via the links below.

ICO Cookie Regulations and the EU Cookie Law

Cookies and Google Analytics

 
Links to other websites

This Website may, from time to time, provide links to other websites. The Company has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

 
Controlling your personal information

You may choose to modify or delete your personal information at any time especially if you believe any information we are hold is either incorrect or incomplete. Additionally, you may choose to opt out of all further mailings. To change or delete your information, please visit or write to The Llandaff Clinic, 39 Belle Vue Crescent, Llandaff North, Cardiff, CF14 2FJ and state that you wish to either amend your details or decline further communications.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the above address.

   

The Llandaff Clinic Ltd
Design by  

Contact us 029 20 55 22 99
39 Belle Vue Crescent, Llandaff North, Cardiff, CF14 2FJ

info@thellandaffclinic.co.uk